Senior Business Systems Analyst - Credit Card Technology

Pittsburgh, PA
Full Time
Experienced

Senior Business Systems Analyst – Credit Card Technology
Employment Type: Full-Time
Locations: Pittsburgh, PA
Work Model: On-Site 5 Days Per Week

Role Overview
The Senior Business Systems Analyst role requires strong business acumen and deep understanding of credit card systems, processes, and banking operations. The ideal candidate will bridge the gap between business stakeholders and technical teams, driving requirements definition and solution delivery for the credit card platform.
Key Responsibilities
  • Gather, analyze, and document business requirements for credit card technology initiatives and enhancements.
  • Create detailed user stories in Jira with clear acceptance criteria for development teams.
  • Develop comprehensive business process flows, system diagrams, and technical documentation.
  • Collaborate with product owners, business stakeholders, and IT teams to define solutions for credit card processing needs.
  • Analyze current-state processes and systems, identifying opportunities for optimization and automation.
  • Facilitate requirements gathering sessions, workshops, and JAD (Joint Application Development) sessions.
  • Translate complex business needs into technical specifications for development teams.
  • Perform gap analysis between current and future state processes.
  • Support UAT (User Acceptance Testing) planning, execution, and defect resolution.
  • Serve as subject matter expert on credit card systems, processes, and regulatory requirements.
  • Partner with vendors and third-party processors on integration requirements and system enhancements.
  • Document data flows, system interfaces, and API specifications.
  • Participate in agile ceremonies including sprint planning, backlog refinement, and retrospectives.
  • Provide production support and troubleshooting for credit card technology issues.
Required Qualifications
     • 7+ years of experience as a Business Systems Analyst, with at least 4+ years in credit card or payments domain
     • Deep understanding of credit card lifecycle: authorization, clearing, settlement, posting, billing, and payments
     • Strong knowledge of credit card industry systems and technologies (e.g., TSYS, FIS, Fiserv, ACI, FICO, Way4)
     • Proficiency with Jira for user story creation, backlog management, and sprint tracking
     • Expert ability to create business process flows, swim lane diagrams, data flow diagrams, and use case diagrams
     • Strong technical aptitude with ability to understand APIs, databases, batch processing, and system integrations
     • Solid understanding of credit card networks (Visa, Mastercard, Amex, Discover) and their specifications
     • Knowledge of payment processing flows and authorization protocols
     • Experience with SQL and ability to query databases for analysis and validation
     • Excellent documentation skills with attention to detail
     • Strong analytical and problem-solving capabilities
     • Bachelor's degree in Business, Computer Science, Finance, or related field
 Skills
  • Strong business acumen with technical depth
  • Excellent stakeholder management and communication skills
  • Ability to work independently and lead initiatives
  • Strategic thinking with tactical execution capabilities
  • Detail-oriented with strong organizational skills
  • Collaborative team player with cross-functional experience
  • Adaptability in fast-paced, dynamic environment

About Techstra Solutions
Techstra Solutions helps leading organizations unlock the value of Digital and Talent Transformation. We combine business strategy, technology, and talent to guide clients through complex transformation journeys—from strategy through execution. We deliver our expertise through consulting, innovative staffing solutions, and software development, always focused on measurable outcomes and long-term impact.

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender,, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*