Operations Manager

Pittsburgh, PA

Full Time

Senior Manager/Supervisor

Techstra Solutions, a Technology Consulting & Resourcing firm, is looking for an Operations focused Office Manager to join our team in our Pittsburgh’s east end office (Squirrel Hill area). This person will work to support the daily operations of the office.

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. They will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting a small office of diverse people.

The individual will support staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining proactive, resourceful and efficient. A high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are all equally important. Analysis and problem solving are integral parts of this position.

Responsibilities:

Oversee the daily office operations and ensure smooth functioning of all administrative tasks:
- Onboarding
- Resource time and billing
- Vendor management
- Immigration filings
- Office administration
- Infrastructure support
Coordinate scheduling - Set up meetings based on availability for both internal and external stakeholders
HR & Recruiting - assist HR and recruiting teams in arranging candidate interviews, client coordination, resumes, recruiting and onboarding activities
Create or revise documents, reports and databases - author, review, revise and distribute various documentation which includes consulting profiles, policies, contractual artifacts and various reports/databases
Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible
Project/Task Management - Prioritize and manage multiple projects/tasks simultaneously, and follow through on issues in a timely manner
Facilitate executive-level operations - Arrange travel schedule and reservations for executive management
Compliance and risk management – Ensure that the organization complies with all relevant laws and regulations by implementing policies and procedures to mitigate risks and compliance concerns.
Be responsible for administrative and personal support to two company principals including:
- Correspondence
- Scheduling meetings
- Personal errands

MUST HAVE:

5+ years’ experience supporting at the executive level
Strong organizational, communication, and time-management skills
Experience assisting busy executives with day-to-day activities
Strong proficiency in Microsoft Office, SharePoint (especially MS Excel and PowerPoint)
Experience with Microsoft PowerBI and other process automation and data integration tools
Experience successfully creating and/or modifying processes
Proven ability to work in a fast-paced environment
Resourcefulness, creativity, and problem-solving skill set

Location: Must reside close to Pittsburgh East neighborhoods (Expected to be in Squirrel Hill office daily)

At Techstra Solutions, we help top companies and brands achieve the business value of Digital and Talent Transformation. We believe there are three components in successful business transformation: Business Strategy, Technology and Talent. It is the coming together of these three disciplines that enable companies to take full advantage of opportunities. It differentiates us. Our approach is holistic and all encompassing. We consider the full picture as we guide our clients on this journey.
We are experts in transformation, business strategy, technology, innovation, and human capital management. We deliver our expertise through client consulting, innovative staffing solutions and software development. From strategy through implementation, we are dedicated to bringing our clients world-class business and talent solutions that fit strategic requirements and most importantly, deliver results.

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender,, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.

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