Product Manager – IAM

Chicago, IL
Full Time
Experienced

The Product Manager – Identity & Access Management (IAM) to lead the strategy, delivery, and lifecycle management of our internal IAM service offerings. Unlike traditional external-facing product roles, this position focuses on internal customers across the enterprise and web access management, ensuring that identity and access services are secure, efficient, and compliant. 

The Product Manager will also serve as a Scrum Master, guiding agile ceremonies and ensuring successful delivery of IAM-related initiatives and projects. This role blends product ownership, technical resource management, and agile leadership in a highly collaborative environment. 

Key Responsibilities 

Product Management (Internal IAM Services): 

Define and maintain the product vision, roadmap, and backlog for internal IAM service offerings. 

Gather and prioritize requirements from internal stakeholders (security, IT, compliance, and business teams). 

Ensure IAM services align with enterprise security policies, governance, and regulatory requirements. 

Measure and report on adoption, performance, and value delivered by IAM solutions. 

Scrum Master Responsibilities: 

Facilitate agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews). 

Remove impediments and foster an environment of collaboration and continuous improvement. 

Track delivery progress using tools such as Azure DevOps, Jira, or similar. 

Coach teams and stakeholders in Agile/Scrum practices to increase maturity and efficiency. 

IAM Resource & Project Management: 

Oversee provisioning, authentication, authorization, SSO, MFA, and identity lifecycle management initiatives. 

Coordinate with IAM engineers and architects to ensure effective integration with cloud and on-premises systems. 

Manage IAM project delivery, including onboarding/offboarding automation, role-based access control, and privileged access management. 

Monitor IAM system performance, compliance, and risk management. 

Qualifications 

Required: 

Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience). 

5+ years of experience in product management, IT service management, or IAM operations. 

3+ years of experience with IAM technologies focused on Web Access Management (WAM) (Active Directory, Azure AD/Entra ID, Okta, SailPoint, CyberArk, Ping Identity, etc.). 

Certified Scrum Master (CSM, PSM I, or equivalent). 

Strong understanding of identity governance, access controls, and regulatory compliance (SOX, HIPAA, GDPR, etc.). 

Excellent communication and stakeholder management skills. 

Preferred: 

IAM-related certifications (e.g., Microsoft Identity & Access Administrator, Okta Certified Professional, SailPoint IdentityNow Engineer). 

Experience with identity protocols and automation (SAML, OAuth, OIDC, SCIM, API provisioning). 

Familiarity with zero trust principles and hybrid identity models. 

Prior experience in an internal IT/security platform product role. 

At Techstra Solutions, we help top companies and brands achieve the business value of Digital and Talent Transformation. We believe there are three components in successful business transformation: Business Strategy, Technology and Talent. It is the coming together of these three disciplines that enables companies to take full advantage of opportunities. It differentiates us. Our approach is holistic and all-encompassing. We consider the full picture as we guide our clients on this journey. 

We are experts in transformation, business strategy, technology, innovation, and human capital management. We deliver our expertise through client consulting, innovative staffing solutions and software development. From strategy through implementation, we are dedicated to bringing our clients world-class business and talent solutions that fit strategic requirements and most importantly, deliver results. 

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender,, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.

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